About our customers

We serve 2 groups of customers today with the same data but different platform. Analysts who need to answer data questions about the blockchain (think BI) and Engineers who need highly reliable data queryable in near realtime (think Application backends). Our customers include the biggest institutions Visa, Stripe, Grayscale and also the biggest crypto companies such as Phantom, Uniswap. Allium is one of the unique companies in the industry that bridge blockchain and non blockchain worlds.

Role Overview

The Solutions Engineer at Allium.so works closely with customers to ensure they get the most value from the entire Allium platform. This role is technical, customer-facing, and involves designing custom solutions to meet specific blockchain data needs.

Responsibilities

Engage with customers to understand their blockchain data requirements and provide expert guidance on using Allium.so's platform.
Design and implement tailored data analytics solutions, such as dashboards for transaction trends or custom reports for blockchain metrics.
Offer ongoing technical support, troubleshooting issues to ensure smooth platform usage.
Gather customer feedback to inform product improvements and work with product and engineering teams to prioritize new features.
Create and maintain documentation for customer implementations to support future operations.

Requirements

2-5 years experience in a similar role.
A Bachelor's degree in Computer Science, Data Science, Engineering, or a related field, with a Master's degree preferred.
Strong proficiency in programming languages like Python, SQL, and JavaScript, and experience with data analytics tools.
2-5 years of experience in data engineering, data analytics, or similar, with a track record of designing customer solutions.
Excellent communication and interpersonal skills, problem-solving abilities, and project management skills to handle multiple customer projects.
A solid understanding of blockchain technology and its data structures, with knowledge of data security and privacy best practices as a plus.

Don't take our word for it, what our customers say about us (https://www.allium.so/blog#love)

Solutions Engineer

Anywhere in the world

Remote

Mid-level

Allium