Summary

The Wikimedia Foundation is looking for a Legal Case Specialist to join our dynamic Legal Department. This is a non-attorney position, reporting to the Tech Law Program Manager. As the Legal Case Specialist, you will be responsible for analyzing, responding to, or triaging a variety of legal requests and demands received by the Wikimedia Foundation from around the world, including issues related to defamation and free expression, privacy, and intellectual property. You will coordinate with Foundation attorneys, members of the Trust & Safety team, and members of the volunteer editor communities to solve legal issues. You will also play a role in data gathering, drafting, and publication of our bi-annual Transparency Reports that are based on these incoming requests. Additionally, you will be embedded in the team working specifically on compliance with technology regulations, including the EU Digital Services Act, to assist with ongoing requirements including annual audits regarding our internal complaint handling, and implementation of audit recommendations. As part of your work, you will communicate with various outside parties including attorneys, volunteers, vendors, and members of the public.

You are responsible for:

Analyzing and responding to legal requests and demands received by the Wikimedia Foundation.
Tracking, prioritizing, and escalating relevant cases to Wikimedia Foundation attorneys or Trust & Safety Specialists.
Thinking holistically about legal workflows and identifying areas for improvement.
Running reports, analyzing data, and drafting content for bi-annual Transparency Reports.
Assisting with technology regulatory compliance; including liaising across departments to gather information and documentation for annual audits, and assisting with the implementation of audit recommendations.
Cross training on and assisting with other legal affairs workflows as needed.

Skills and Experience:

Ability to categorize and prioritize multiple projects and tasks including legal cases and regulatory obligations
Willingness and ability to craft clear, thoughtful, and timely communications with attorneys, members of the Wikimedia communities, and the general public
Data analysis, report generation, and content writing skills
Strategic thinking
Project management
High level of collaboration

Qualities that are important to us:

Familiarity with Wikimedia community structures and editorial processes
Skill and familiarity with Zendesk or similar customer support software
Skill and familiarity with Asana or similar project management software
Experience with legal and/or compliance workflows

Additionally, we’d love it if you have:

Proficiency or fluency in languages in addition to English. German would be particularly helpful.
Skill and familiarity with wikitext writing and markup

Legal Case Specialist

Anywhere in the world

Remote

Mid-level

Wikimedia Foundation