To support our exponential growth, we are looking for a Freelance Technical Writer (m/f/d) to support us for a limited period.

Tasks

What you'll do

Create and maintain high-quality technical documentation for ng-voice’s IMS solutions
Enable telco operators, system integrators, developers, and operations engineers to understand, deploy, and manage our products effectively
Collaborate closely with engineering, product, and support teams
Ensure all technical content is accurate, comprehensive, and aligned with customer needs

Our ideal new colleague

Produce and maintain user guides, API documentation, installation manuals, release notes, and internal technical content.
Work with SMEs (subject matter experts) across engineering, product, and QA to gather information and translate complex technical concepts into clear, concise documentation.
Develop tutorials, troubleshooting guides, and configuration examples to improve customer onboarding and issue resolution.
Ensure all documentation follows ng-voice’s standards for clarity, style, and structure.
Contribute to internal knowledge bases and training materials.
Continuously improve documentation based on user feedback, product changes, and best practices.

A little more about our culture and why you should join

Work-Life-Balance is a priority: Flexible working that suits you - we live and breathe a hybrid remote culture and don't mind where and when you work
We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills in a traditionally not very diverse industry
We offer you the culture of a fast-growing start-up with the maturity of an enterprise company
We are more interested in your experience and knowledge than formal degrees
Entrepreneurial culture and flat hierarchies
Mobility benefit, fitness benefit, language class benefit and wellness benefit (for full-time employees)
Home office budget (for full-time employees)

Freelance Technical Writer (m/f/d)

Anywhere in the world