About our customers

We serve 2 groups of customers today with the same data but different platform. Analysts who need to answer data questions about the blockchain (think BI) and Engineers who need highly reliable data queryable in near realtime (think Application backends). Our customers include the biggest institutions Visa, Stripe, Grayscale and also the biggest crypto companies such as Phantom, Uniswap. Allium is one of the unique companies in the industry that bridge blockchain and non blockchain worlds.

Role Overview

The Solutions Engineer at Allium.so works closely with customers to ensure they get the most value from the entire Allium platform. This role is technical, customer-facing, and involves designing custom solutions to meet specific blockchain data needs.

Responsibilities

Engage with customers to understand their blockchain data requirements and provide expert guidance on using Allium.so's platform.
Design and implement tailored data analytics solutions, such as dashboards for transaction trends or custom reports for blockchain metrics.
Offer ongoing technical support, troubleshooting issues to ensure smooth platform usage.
Gather customer feedback to inform product improvements and work with product and engineering teams to prioritize new features.
Create and maintain documentation for customer implementations to support future operations.

Requirements

2-5 years experience in a similar role.
A Bachelor's degree in Computer Science, Data Science, Engineering, or a related field, with a Master's degree preferred.
Strong proficiency in programming languages like Python, SQL, and JavaScript, and experience with data analytics tools.
2-5 years of experience in data engineering, data analytics, or similar, with a track record of designing customer solutions.
Excellent communication and interpersonal skills, problem-solving abilities, and project management skills to handle multiple customer projects.
A solid understanding of blockchain technology and its data structures, with knowledge of data security and privacy best practices as a plus.

Don't take our word for it, what our customers say about us (https://www.allium.so/blog#love)

What some ~cool people have to say about us:

Mario Gabriele from The Generalist's Future 50 Startup List: https://www.allium.so/post/allium-named-awardee-of-the-generalists-inaugural-future-50-startups
Tomasz Tungus from Theory Ventures: https://tomtunguz.com/allium/
Bucky Moore from Kleiner Perkins: https://www.kleinerperkins.com/perspectives/allium-series-a/

Ok.. now for some tough love, here are the values we strive for at Allium:

Pro Athlete Mindset - Consistency. Day in and day out, in pursuit of excellence. A win yesterday does not guarantee (or even imply!) a win tomorrow. I hope anyone who supports a failing sports team will feel the pain (cough Man United fans) of inconsistency
Figure It Out & Extreme Ownership - Every day is unexplored territory. There are new engineering frameworks, new legal docs, new compliance, new sales, new regulations, and new operational procedures every single day. If you don’t know it, learn it. If you can’t learn it, find someone or a product that does it. If you can’t find someone, find someone who can find someone. It is never lack of resources, but lack of resourcefulness.
High Agency - (One of) the highest commonality between all successful people is their responsiveness, most successful billionaire CEOs still reply to emails within minutes (within working hours). And when you reply, respond fast with effective solutions - and even better, resolutions. If you’re looking for a superpower, you can’t go wrong with responsiveness. Well of course this doesn't make sense when you're an engineer coding in flow, but in general high agency of problem solving gets one very far in life
Leading from the Front - No one is going to listen (and adopt) your suggestion unless you lead by example. It’s one thing to say We need to do XYZ this better & it’s another thing to build an MVP and say “This is the way we should do things”. The proof of work and momentum goes a long way.
Strong Opinions On the Future (loosely held) It is okay to be wrong, but what is not okay is not to have an idea of how a better future should be. Alliumites take pride in trying to improving everything about the company all the time.
Sense of (allium) business smell - There are number of folks who live to eat at Allium, but the Allium smell we are talking about is that we love folks who naturally want to know why and how the work they are doing builds leverage for their teammates and also relates to the business goals

About the team

We invite people of all backgrounds (https://www.allium.so/about). We have engineers who learnt coding much later in life, who learnt coding on the side, we have engineers who are still in school and we also have engineers who went to the top schools (CMU, Stanford, UIUC, UPenn, Oxford, NUS, Cornell), all are welcome if one comes in with a curious mind and an infectious work ethic.

Administrative Benefits

Medical, Dental, Vision, Life and AD&D insurance - US folks get 100% coverage for Gold plans, 80% for dependents

Solutions Engineer

Anywhere in the world

Remote

Mid-level

Allium