Summary:

Wikimedia is looking for an experienced product manager in our Product and Technology department for a team that creates products and features for audiences visiting the multilingual Wikimedia sites. The Product and Technology department builds the wiki experiences that enable our communities to achieve our vision: a world in which every single human being can freely share in the sum of all knowledge. This is an opportunity to have a tremendous impact with one of the most beloved parts of the internet.

Wikipedia is one of the most popular media properties in the world, visited by over 1 billion people a month across over 300 different languages. All this knowledge is created and managed by more than 200,000 volunteer editors. This position is for the Language and Product Localization team at the Wikimedia Foundation. Our aim is to make meaningful product innovations to build workflows that are visually rich, mobile friendly and multilingual. The team maintains several products and services used for internationalization support and localization, and translation tools. Connecting the large numbers of diverse users who are globally dispersed provides unique opportunities to innovate. The team recently celebrated a milestone - the Content Translation tool for translating Wikipedia articles has been used by Wikipedia editors to create more than 2 million articles since it was introduced in 2015! The challenge is to uphold the multilingual stronghold of the Wikimedia projects and at the same time address the inherent inequity of knowledge on the Internet and use existing knowledge sharing practices to create solutions.

As the product manager with the Language and Product Localization team, you will work with community members, researchers, engineers, designers, program managers, and external & internal partners to drive the strategy, build the roadmap, and deliver products that excite and inspire people to consume, contribute and share free knowledge in their own language and through innovative new forms. Your work will also be an important part of defining a broader strategy for our multigenerational vision for the Wikimedia movement.

For suitable overlap with the rest of the team, we will prefer candidates based in locations within UTC+0000 and UTC+0530.

You are responsible for:

Developing and driving strategy for user experience on Wikipedia in alignment with global trends evolving around knowledge creation and consumption.
Becoming an expert in the goals and challenges of users joining the Wikipedia community from different backgrounds, geographies, and experiences.
Building the product roadmap; defining products, writing requirements, prototyping, developing and launching products and features
Determine concrete proposals and timely decisions through effective collaboration, data, and feedback process.
Managing products through the full product lifecycle, using both qualitative and quantitative methods to measure the impact of your work and clearly articulate long term vision for them.
Working with a cross-functional team to build products.
Collaborating with volunteer community members around the world.
Coordinating and collaborating across other departments, such as Marketing, Movement Communication, or Partnerships, that participate in expanding user engagement.
Releasing and iterating intentionally to provide incremental value and validate hypotheses.

Skills and Experience:

3 to 5 years of demonstrable experience as a product manager or equivalent role defining, designing, building and managing user-facing products
Demonstrated success in growing a new user base or in launching new products
Expertise in user-facing products, mobile application development and mobile user experience, creating demos and interactive prototypes
Experience working with users and digital communities in the Middle East, Africa, South and South East Asia, or Latin America
Experience writing requirements with the ability to translate complex technical requirements to make effective decisions and business cases. Experience in large refactors and migrations is a plus.
Proficiency with data, reporting, analytics, or A/B testing
Experience working with cross-functional teams
Experience working in an agile or iterative software development environment
Bachelor’s degree or equivalent in relevant work experience

Qualities that are important to us:

Ability to clearly communicate product plans and results to stakeholders and collaborators
A desire to make meaningful contributions to knowledge equity, free culture, and open access
Awareness of multilingual digital content practices

Additionally, we’d love it if you have:

Enthusiasm for user communities who love to create and contribute
Experience working with communities, volunteers, or open source projects
Experience working in a fully remote, geographically distributed, and asynchronous teams
Experience with digital marketing tactics
Understanding related to assessment of regulatory, geo-political, and policy impacts on product
Experience with products backed by machine-learning
Experience editing Wikipedia or contributing to other wiki projects
Fluency in languages other than English

Senior Product Manager, Language and Product Localization

Anywhere in the world

Remote

Mid-level

Wikimedia Foundation