Customer Service (LatAm)

Hyre is a fast-growing virtual assistant service company dedicated to providing exceptional support to our clients. We value innovation, efficiency, and a commitment to excellence. Join us and be part of a dynamic team that empowers businesses to thrive.

Role Overview

We are seeking a highly organized and proactive Virtual Assistant to support our clients with various administrative and operational tasks. The ideal candidate is detail-oriented, resourceful, and comfortable managing multiple priorities in a remote work environment.

Key Responsibilities

Administrative Support: Calendar management, appointment scheduling, and email correspondence.
Task Coordination: Manage projects, ensure timely task completion, and maintain organized documentation.
Data Management: Update spreadsheets, prepare reports, and perform data entry as needed.
Customer Support: Respond to client inquiries and provide excellent service via email, chat, or phone.
Social Media Support (Optional): Schedule posts, monitor engagement, and assist with content creation.
Other Ad Hoc Tasks: Provide flexible support based on client needs.

Requirements

Experience: At least 1 year as a Virtual Assistant or in a similar remote role.
Skills:
Proficient in tools like Google Workspace, Microsoft Office, and project management software (e.g., ClickUp, Asana).
Strong written and verbal communication skills in English.
Exceptional organizational and time management abilities.
Tech Savvy: Comfortable using online tools and learning new systems quickly.
Availability: Ability to work during US business hours.
Work Setup: Reliable internet connection and a quiet workspace.

Preferred Qualifications

Experience in customer service, social media management, or bookkeeping.
Knowledge of CRMs like HubSpot.
Familiarity with video conferencing tools like Zoom and Google Meet.

What We Offer

Competitive compensation.
Opportunities for growth and skill development.
Supportive team culture with virtual collaboration tools.
Flexibility to work remotely from anywhere.

Customer Service (LatAm)

LATAM

Remote

Mid-level

Hyre