Our Team Members:

We’re a team of 200+ globally distributed members who love working from our favorite places worldwide. Our team spans the USA, Canada, Japan, Hungary, Nigeria, Brazil, the United Kingdom, and more!

We’re looking for candidates eager to join Alpaca’s growing organization, who are excited about our Mission of “Open financial services to everyone on the planet and share our Values of “Stay Curious,” “Have Empathy,” and “Be Accountable.”

Your Role:

The Alpaca Crypto team is a 100% distributed and remote team. This role will report directly to the Global Director of Crypto Operations.

Things You Get To Do:

Primary responsibility for the daily monitoring and surveillance of all customer activity
Primary responsibility for daily operational tasks including trading, new accounts, and cash management functions;
Cryptocurrency trading executions and exceptions (errors, corrections, etc.)
Assist with customer onboarding, including KYC and account approval
Review of general ledger accounts, identify and reconcile account discrepancies
Support the Anti-Money Laundering Program and investigations that result from suspected suspicious activity
Proactively drive impactful changes across workflows, policies and tools
Clearly communicate with internal and external partners in an effective, tactical, and insightful manner
Ad hoc duties and projects as assigned
Global remote location, core time around 9am to 5pm PT (working hours: 8 hours per day, holidays follow the US market holidays)

Who You Are (Must-Haves):

Excited about what Alpaca is building!!
3+ years of relevant experience in a broker-dealer, financial services, trading or cryptocurrency operations role
Bachelor's degree or equivalent experience
Familiarity with cryptocurrency, or strong desire to learn
Work effectively and supportively within a team environment as well as work independently
Strong attention to detail and problem-solving skills, with the ability to thrive in a fast-paced environment
Must possess the ability to adapt to a rapidly changing business and regulatory environment
Enjoys challenges and taking ownership of new responsibilities
Inspired by Alpaca’s mission and enthusiastic about supporting our customer base and growing the platform

Who You Might Be (Nice-to-Haves):

Startup mindset for a fast paced, high growth environment
Familiarity or interest in: FinTech, financial markets, cryptocurrencies, investing applications

How We Take Care of You:

Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card

Crypto Operations Associate

Anywhere in the world

Remote

Mid-level

Alpaca