Description

Who We Are

Float is the world’s leading software for teams to plan their time. Launched in 2012, we’ve grown every year since, and remain proudly independent, self-funded and profitable. As a certified B Corporation, we’re committed to making a positive contribution to our team, customers, the environment, and the remote community. We’re a team of 56 working 100% remotely. You’ll partner with team members globally, including Australia, Mexico, Italy, Nigeria, Canada, and the USA. Review our data security guidelines about our employment or service contracts here. Hear what our team has to say by browsing our blog, or reading our Glassdoor reviews. Check out what our customers think of Float from our G2 reviews.

We’re on a scale up journey, and we’re seeking people who thrive in this stage. We want Float to be the place where you have the autonomy and the opportunity to do the best work of your career. Demand for resource planning is growing as organizations seek greater efficiencies from their global and more decentralized networks. Our goal is to build a $100M+ ARR business and be the central hub for how global Professional Services organizations match people to client work profitably.

Why We’re Hiring For This Role

We started out supporting a predominantly SMB audience who used Float as a 30-day free trial that was self-serve and purchased via credit card. Word-of-mouth and high-intent Google searches remain our strongest lead sources. As our product has matured to support scaling, global organizations, our fastest-growing segment is our Mid-Market ICP. This segment typically requires longer buying cycles, more complicated stakeholder management, and greater compliance and security needs, benefitting from a Sales-assisted buying journey. We’ve also grown our Customer Success teams to set these larger organizations up for successful onboarding and rollout. This last year, we’ve been moving to orientate our revenue organization, marketing channel mix, and plans & packaging around our growth momentum.

To this point, we’ve been entirely self-funded and profitable every quarter. We have no board or external advisors.

For this next stage in our journey, we’re seeking to move faster to meet our goal, prioritizing revenue growth and retention. That’s where you come in.

Today, Glenn manages our Product, Revenue, People, and Operations departments. Since 2011, co-founders Glenn (CEO) and Lars (CTO) have led the business as the sole executives. We’re domiciled in the US, but our team of 56 works fully remote across 20 countries, predominately in EMEA, the UK, Canada, Australia, and New Zealand. Glenn is based in Melbourne, Australia, and Lars in Seattle, USA.

We’re seeking a Chief Revenue Officer to partner with Glenn. You’ll be a thought partner, help define our strategic bets, scale our organization, and most importantly, you will lead and manage revenue. Today, that consists of 4 leaders and 15 contributors across Marketing, Sales, Success, and Support. To learn more about working with Glenn, check out hisRead-Me.

In this video, Glenn explains the important role you will play within our growing team. Take a look!

What You’ll Be Responsible For

Once established in your role, you’ll partner with Glenn on our growth strategy, and lead an action plan for how we can achieve our annual revenue goals. You’ll explore accelerating momentum in areas including:

Logo expansion: Our Sales team currently focuses entirely on servicing inbound leads. You’ll explore how we expand these logos, and reach similar organizations via outbound.
Partnerships: Identifying new opportunities to drive scale via partnerships, building on current momentum with integration referrals and resellers.
Pricing and packaging: Optimize plans and pricing for cross and upsell Sales opportunities, including experimentation with our Sales-led Enterprise plan.
Channel: New channel investments, working with Marketing to scale and nurture prospects beyond our high-intent leads.

Behind these initiatives, you will be accountable for:

Managing budgets: Allocating channel budgets to scale qualified leads sustainably, where managing cash and payback period metrics is critical.
Setting quotas & incentives: Working in collaboration with Finance to set and optimize the Sales and Success team’s targets.
Reporting: Setting up regular reporting on leading and lagging indicators, ensuring data is accurate and actionable across the GTM.
Team management: Managing and mentoring your team, growing your departments, and building our next generation of revenue leaders.
Leadership and communication: The face of the Revenue org, you’ll meet regularly with the Leadership team and present at our regular Town Halls.

It’s an incredibly exciting time to explore how data and AI can optimize our revenue workflows. As a relatively small team, we have the opportunity to lean into new ways of working, without the weight of legacy, bloated teams and processes. You’ll embrace a progressive tool set and consistently seek ways to innovate in Marketing, Sales, and communication.

Fortunately, you’ll join with strong foundations and a seasoned team, including a comprehensive ICP and established data and analytics stack. Our Marketing leader has been with us for more than five years, and our Sales leader for more than three; the revenue leaders you're working with are experts about Float, are champions of our product and ways of working, and will be knowledgeable and stable resources and partners for our incoming CRO.

What You’ll Need To Be Successful

We want you to love your work and believe that these skills will allow you to succeed in the role. Applying these skills requires:

Scale-up experience: You have led organizations through a scale-up journey between 80 and 300 people. You’re energized working at this stage with a growing, high-performing organization, which requires a blend of strategic thinking, and tactical hands-on work. You thrive being on the field, and playing an active hand in our success, as coach, captain, and player.

Partnering with our Leaders: You enjoy partnering with a product-led founder CEO at this stage in the journey, taking ownership, and maturing revenue and operational processes for the next stage in growth. This will be our first C-suite hire who isn’t a founder.

Metrics-driven growth: You’re experienced in SaaS subscription metrics and where to focus energy to grow revenue across new, expansion, and retention. You use data to deliver actionable insights that drive further investment. Our industry is moving incredibly fast - you understand that to improve requires ongoing experimentation and iteration.

Marketing & Sales Background: You’ve spent a good part of your career scaling Marketing and Sales organizations, acquiring a deep and nuanced understanding of the respective roles and specializations.

Strong Leader: Your past direct reports will tell us, you’re an influential and effective leader and manager, leading by example, and supporting your team in their growth journeys. We’re fully remote, and to be successful, you’re particularly effective in async communication.

Above all, you’re seeking the opportunity to have an outsized impact on a global technology growth story in the next three to five years.

As a fully remote team, we’re looking for someone comfortable with asynchronous communication as the default, which means you have previous remote experience and are comfortable using tools like Slack, Loom, and Linear to communicate as needed. Don’t worry—you will have significant deep work time since we have very few meetings.

Chief Revenue Officer

Anywhere in the world

Remote

Senior ++

Float